Customer Service

Customer Service, Order and Pharmacy Line.

  • Phone: +1.800.236.0403
  • Physician Fax: +1.888.868.4585

Need to speak with a clinician about your medication?

PathemaRX provides clinician availability 24 hours a day, 365 days per year.
Please call +1.800.236.0403 and ask to speak with the clinician.
If you’re calling outside of our normal business hours, you will automatically be directed to the clinician on call.
If for some reason the clinician is not available, all calls will be returned within 30 minutes.

Do you have a question about an order or need to make a payment?

  • Phone: 8am to 11pm EST (M-F), 8am-6pm (Sat)
  • Email:
  • Fax: +1.888.868.4585